
Artist - Frequently Asked Questions
Artviewings caters to the art needs of collectors, home owners, corporate
clients and trade partners who are looking to augment their interiors with
coordinated art. Our industry’s unique RealView™ shopping experience helps
customers discover and visualize art in their interiors before making a
purchase. We provide our growing community of trade partners easy-click
tools to build client portfolios and collaborate with all the stakeholders
during buying process. Artviewings partners with some of the world’s most
renowned and emerging artists, allowing us to showcase their passion and
vision through unique works. Artviewings currently operates all its business
through its retail website at Artviewings.com and is headquartered in San
Jose, CA, USA
Tell me about
Artviewings.com
Artviewings is a lifestyle brand catering specifically to the art
needs of homeowners, architects and interior designers looking to
augment their living spaces with inspirational fine art from around
the world. Leveraging Artviewings RealView™ features, customers can
choose from a select portfolio that is custom curated for their
specific project and visualize art in their living space - the
result is convenience and peace of mind for the customer, by making
a better purchase decision in line with the existing décor.
Artviewings partners with some of the world's most renowned and
emerging artists, allowing them to showcase their unique works,
passion and vision. We strive to provide an unparalleled customer
experience, backed by our behind the scenes technology engine and a
world-class team!
Where is Artviewings.com
headquartered?
Artviewings currently operates all its business through its retail
website at Artviewings.com and is headquartered in San Jose, CA,
USA.
What markets do we
primarily serve?
Artviewings.com caters to buyers looking for unique one-of-a-kind
and original art including limited Editions. We exhibit original art
created by top new and established artists from across the world.
Who are our customers?
Why do customers make the purchase on Artviewings platform?
Artviewings is a platform that helps customers select coordinated
art and visualize it in their living spaces before making a
purchase. We address the needs of high-end residential, commercial
and corporate clients, who primarily purchase through art consultant
and interior designer channels.
Who are our partners?
We partner with a growing community of trade partners (Art
Consultants and Interior Designers), who leverage our unique
RealView™ experience to build curated portfolios and collaborate
with their clients like never before. We are also building strategic
partnerships to fulfill framing needs and are always on the lookout
for firms who share our vision for the customers and add value to
the ecosystem. If interested, please reach out to us at
partner@artviewings.com
Do you offer Trade
Program?
Yes. Artviewings extends trade benefits to art advisors, art
consultants, residential and corporate interior designers and home
stagers.. To learn more or to enroll in the program, visit the Trade
Program Page or email inquiries to trademembership@artviewings.com.
If applying for tax-free status, applicants will be required to
submit a reseller certificate.
Why partner with
Artviewings.com?
Premium Market Segments: Artviewings is a luxury lifestyle brand
catering to customers looking exclusively for original one-of-a-kind
art (That’s right. No prints!). We understand the needs of this
segment (high touch assistance for example) and partner with artists
who we believe are a fit with this segment. Customer Engagement:
Customers have a genuine concern that the art they have just bought
online or in a gallery might not be of the right size or whether it
will match the theme of their living space. Our unique RealView™
features let customers experience art in their living space before
they make a purchase decision. They can also share pictures of the
art on social platforms to get validation from their friends and
community. Our art consultants constantly work hard with clients,
in-person and online, to address any concerns that they may have
before closing the sale. Global Customer Base: Trusted brand and
unparalleled customer service translates to high customer loyalty
and repeat purchase. We ship globally and we are growing. Limited
Membership: We don’t believe in accepting every artist and list
5000+ artworks for our customers to choose from. We look for a fit
with our brand and our customer segments when selecting artists.
Please feel free to apply and one of our curators will get back to
you within 5 business days. Non-exclusive: Yes, we understand that
you have options. We may change our mind on this with future
artists. Revenue Share: We charge a 50% commission on every sale.
Leave the expenses related to marketing campaigns, branding,
customer acquisition, shipping, insurance and customs duty to us.
Customer Acquisition: Multiple customer touch points enabled by SEO,
SEM, branding, messaging, trade shows, art fairs, social platforms,
ad campaigns, newsletters, blogs etc. Selling Art is an art. Leave
it to the experts! Learn more about partnering with us here.
What are the key
benefits for participating artists
Member Benefits: Access to new collectors with industry’s unique
RealView™ feature Get featured in partner portfolios Private
portfolios for sharing with collectors Easy one-click tools to get
exposure on social platforms Fulfillment: Fully insured shipping and
secure payment processing Custom framing services for sales through
partners Get featured in artist profile - minimum of $30,000
portfolio plus one or more sales in the last 3 months Video profile
– for artists with over $25,000 sales in the past 6 months Learn
more about partnering with us here.
How do you market
artists and their artwork?
Artviewings focuses on specific niche buyer segments that help us
understand buyers’ needs better and use appropriate online and
offline channels to target them. We believe in multiple customer
touch points enabled by SEO, SEM, branding, messaging, trade shows,
art fairs, social platforms, ad campaigns, newsletters, blogs, etc.,
to help us build a sustainable and loyal customer base. Selling art
is an art. Leave it to the experts!
Do you ship
internationally?
Yes. Artviewings ships to the following countries: Antigua &
Barbuda, Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain,
Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, Canada, the
Cayman Islands, Chile, China, Denmark, the Dominican Republic,
Ecuador, Egypt, El Salvador, Fiji, Finland, France, Germany,
Gibraltar, Greece, Greenland, Guatemala, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica,
Japan, Korea, Luxembourg, Malaysia, the Maldives, Mexico, Monaco,
Morocco, Nether Antilles, the Netherlands, New Zealand, Norway,
Panama, Paraguay, Peru, the Philippines, Poland, Portugal, Russia,
Saint Kitts & Nevis, Saint Lucia, Saint Vin & the Grenadines, Saudi
Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan,
Thailand, Trinidad & Tobago, Turkey, United Arab Emirates, United
Kingdom, United States of America, Uruguay, Venezuela, Vietnam,
Virgin Islands (Brit.)
Can I submit my work if
it's represented by a gallery?
Artists with good gallery representation credentials are welcome to
apply. However please consult with your gallery regarding financial
terms. Also note that galleries typically represent an artist's work
in only one country. So, if you are looking for global exposure and
access to premium markets and think that your artwork has an
international appeal, partnering with us would be a perfect fit.
Can I seek other
gallery representation when exhibiting with Artviewings.com?
We encourage all our artists to pursue gallery representation as it
increases the exposure. When representing your artwork on other
online platforms we ask you to be consistent with pricing and
description as irregularities here will really throw the customers
off and decrease the value of your art.
Can gallerists sell
works by artists they represent?
Gallerists may sell the work of artists they represent. Gallerists
can create an account on their name but all listed artworks must
have the individual artist’s name under the art description. The
gallerist will be responsible for handling every aspect of the
account and must reply to any requests or notifications of a sale in
a timely manner.
What kind of art
portfolio do we carry?
Artviewings.com is mainly focused on buyers looking for
one-of-a-kind and original art including limited Editions. We
exhibit original art created by top new and established artists from
across the world.
What are your Terms and
Conditions?
Please read our Terms & Conditions here.
What is your return
policy?
Artviewings aims to provide a customer experience that is
unparalleled. As part of our service, we provide Money Back
Guarantee and 7-day return policy. Collectors can return a work as
long as it's NOT a final sale item (artwork that is framed/matted,
special collection works or customized in some manner). The
collector has seven days to contact Artviewings to express their
intent to return the work for a refund. The collector is then
required to repackage the work and make arrangements to have it sent
back to the artist. We also require that the artwork to be sent back
in its original packaging and in the same condition as it was
received to be eligible for a refund. More details on Return Policy
here.
What’s your commission
structure
Artviewings operates on a 50% commission model. However please note
that all expenses related to customer acquisitions, marketing
campaigns, trade shows and events, shipping & inventory are on us.
What are the shipping
and packing requirements? Who pays for shipping costs?
Artviewings ships all around the world and covers all shipping and
insurance costs at no expense to the artist. After the buyer
purchases the artwork and payment is secured, we email the order
details along with shipping label to the artist. The artist is
expected to package the artwork according to the packing guidelines,
and ship it within 3 days. Also look at our return policy.
How do I get started?
Glad to know that you are interested in partnering with us. Signing
up with Artviewings is simple and it's free! Please follow these
steps to get started: Apply: - Create an artist account. You will
receive a confirmation email with instructions on next steps. -
Enter pre-qualification code during sign up if you have one. This
makes the artist on-boarding process a breeze. - If you do not have
a pre-qualification code, upload 5 of your best available artwork
for review or alternatively, provide a link to your website. Allow
three business days for us to review and get back to you Once
Accepted: - You will receive terms of agreement contract for your
review and acceptance. - Complete artist profile: Upload artist
bio-data, artist statement. - Upload Artwork. Add artwork details
using the tools provided in your account profile. Give us 1-2
business days to review and enable your artwork for sale. - You are
good to go! Review artist toolkit to see how to engage with your
audience using easy click tools. - Upload your tax documents and
payment account details. (this can also be done at the time you make
your first sale).
What are the
eligibility requirements?
The artist must be 18 years of age to sell on Artviewings platform.
- 2-dimensional fine art that is a good fit for high-end
residential, commercial and corporate segments. Large artwork that
is at least 40 inches on one side (height or width). Compliance with
trade policies of the US Department of Treasury. The following
countries have been embargoed and you are not permitted to sell if
you currently reside in any of these countries: Iraq, Iran,
Afghanistan, Syria, North Korea, Eritrea, Sudan, Zimbabwe and Cuba.
What is your payout
process?
To safeguard the interests of the clients, we provide “Artviewings
Buyer Protection” and 7-day return policy and Artists are paid
within 15 days of sale of any artwork. Please complete these steps
in order to comply with the law and successful payout. Tax
documents: The US artists need to complete and submit the W9 form.
International artists need to submit the W-8BEN form. Please note
that the tax form will need your handwritten signature. One way of
doing this is to print out the form, complete the information by
hand, take a photo of the completed form, and upload the photo to
your account or email it back to us. Account Setup: Update your
account profile with PayPal or bank wire instructions. Request
Payment: Request the payment once the sale is made. This is to
ensure that your account is set up and ready to receive payment from
your end.
Do you run any
promotions? How are artist commissions handled for promotions?
Offering promotional discounts is very critical to engage and
incentivize collectors, our trade partners and new customers. It
also allows artists to gain the attention of collectors who were
previously unaware of their work and get a better chance to make
future sales. Discounts are typically between 10% - 15%.
Artviewings.com reserves the right to promote and market all
artworks through the use of sales and/or discounts. The sale or
discount amount will apply to the listing price and the usual
commission rate will be applied after the discount code is deducted
from the sales price.
How can I get a hold of
a real person or get a question answered?
To receive a personal response, please contact us. If you have a
question that we did not address, please call Artviewings.com at 1
408.599.8857.
Do you have an affiliate
program?
Online partnerships and affiliations are reviewed on a case-by-case
basis. Please contact us if you are interested. Be aware that the
high volume of requests received may delay our response to your
inquiry.
How do I report fraud,
harassment, and other abusive behavior on the site?
Please contact us immediately at support@Artviewings.com with an
explanation of the incident(s) in question as well as any evidence,
if possible, of the violation.
Any other questions we
haven't answered?
For questions, we haven't answered or information we haven't
provided, please contact us. We welcome your comments and
suggestions and thank you for shopping with us.